About requesting

The requesting service operates Monday to Friday 9am-5pm.

All Te Toka Tumai Auckland staff may request articles, chapters or books.
Requests are sourced from external libraries via Interlibrary Loans when not available from University of Auckland libraries.
Charges are to Te Toka Tumai Auckland, the organisation not to individuals or departments; see also Costs and delivery times.

Requesting articles

Before placing a request, check whether the article you want is available in the Te Toka Tumai Auckland E-Resources catalogue or the Te Toka Tumai Auckland E-journals.
You may request up to 10 articles per week.
For copyright purposes, enter one article per request form; place multiple requests consecutively.
Articles will be emailed.

Current library Associate Membership is required to request books.

Before placing a request, check whether the book you want is available as an e-book in the Te Toka Tumai Auckland E-Resources catalogue, or use the University of Auckland Catalogue to find print books held in University of Auckland libraries, including the Philson Library.
You may request books that are on loan. Books not held can be sourced externally via Interlibrary Loans. See how to request a print a book.
Books may be picked up from the Philson Library or delivered to Greenlane and community sites via the internal mail.
Books from external libraries can be renewed by emailing us (please include your Interloan number).
E-books in the University of Auckland Catalogue are only available from a Library computer or you may request a copy of a chapter. Copies of book chapters will be emailed.

Associate members with a username and password may also use the request options in The Catalogue to request books. See how to request a print a book.